I needed to let you know of An excellent young girl you've got working for you at Dallas-Ft. Well worth airport. Her identify is Nyanina Kong, and she or he goes by the name of Nina.
Last, allow me to clarify that if you inquired about an future or existing excursion, we check with that you choose to Get hold of our Reservations personnel, who can be obtained 24 hours every day and will be in an even better posture to answer questions on your journey. In the U.S., the toll-absolutely free variety is
In case you took time to hire experienced people today to operate in your Airways then Maybe you wouldn’t be during the fiscal wherewithal you’re going through. Perhaps you wouldn’t really need to constantly oversell your seats so that passengers boycott your airline and use other a lot more reputable and reliable companies which include Southwest or United.
The purple tape to obtain a reaction a few authentic messed up trip from start out to finish is horrible. I are seeking to obtain a reaction from AA but the operate about is what AA wants so you are going to throw in the towel..GUESS WHAT ? i dont quit simply. so AA i await your response.
i bought a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I used to be not able to use the ticket and experienced dr. Take note to substantiate when speaking to a person of your brokers I had been explained to although the credit history is fo r130.
Gold #6CJY924: Record Locator: EVIXIM Your program wouldn't print boarding pass for next leg of journey. Identified as Consumer Service: CS educated me I would have to wait around 24 hrs in order to print 2nd leg of trip. Knowledgeable CS this was not real. Was placed on keep: CS arrived again and stated I used to be proper but to wait till 24 several hours to be able to print 2nd leg boarding pass.
Incredibly unhappy re deficiency of acknowledgment of any distress I encountered. Looks like an easy courtesy.
I also would like to touch upon the excellent service AA delivers towards the handicapped. I am eighty four decades old and now need wheelchair aid for getting all over in the airports. I had been impressed and delighted on the support I gained, and likewise at the attitudes with the those who assisted me Using the wheelchair help, and also the motorists in the handicap carts have a peek at these guys in Charlotte airport. They were all so helpful and really welcoming also.
Irrespective of what happened on this event, we hope you might keep on to pick American Airlines in your journey wants. We're going to work flat out to ensure that you get the service you assume and have earned.
The 9/fifteen/15, it can just take some time for being overlooked. Commencing with A different hold off inside our flight, which theoretically would depart Orlando 19: 40h, and right after hrs of hold off, yet again as a consequence of issues with the plane, the commander warned us that perhaps the aircraft would not take off thanks to achievable structural challenge With all the luggage doorway on the aircraft along with the doorway was opened to Anybody who desired to leave the plane.
Ultimately we acquired all of our baggage and of course among my bags wasn't there. As envisioned it was misplaced, my sons car seat was shed. The same women that experienced lied before spelled out that it had to be there, scanned in.
My problem was a bag which was overweight. A single woman saved declaring I could only choose 50 lbs, even if I instructed her I was joyful to pay for overage fees. This other girl wasn't also helpful. Nevertheless, Nina Kong went genuinely from her way to help me… contacting for info, seeking things up…she even helped me shift the bag to a secure spot even though I went by way of it to view if I could rearrange and pull some pounds out.
Next, we want to reassure you that we value all comments. We happily share compliments with the employees who earn them. Make sure you be assured that we are also committed to answering each and every grievance we receive, along with a agent from our Section can get back again to you personally as soon as possible.
If I am able to do that, why can’t do that? Here’s a suggestion. Because the agents can't see USAIR, Why don't you give them use of the net so they can see available USAIR flights? There have been quite a few USAIR flights that would have looked after at the very least half of your folks who needed to flights.